Support for a system, shop or website that is already running.
Hosting, security, updates and development in a fixed pool of hours. We also take over systems, apps, shops and websites built by other vendors, including ones built with AI.
The system works, and nobody looks after it day to day
The previous vendor or freelancer stopped responding, and nobody else knows the code.
The app built with AI works, and nobody has checked whether it is secure.
The system, libraries and plugins have not been updated for a long time, and the app or website stops working every now and then.
Every small change has to be quoted separately, and you wait weeks for it.
You do not know whether you have a current backup or who has access to the server.
We take over support, sort out access and backups, and then look after the system under a fixed subscription.
What you get every month
The system works and stays up to date
Regular updates of the system, libraries and plugins, backups and round-the-clock monitoring.
Quick response to outages
You report an outage with one e-mail, and you know the response time in advance.
Changes without separate quotes
We make small fixes and new features within the pool of hours.
Access in order
At the start we check the server, domain and accounts, and you always keep full access.
How we take over support
Free assessment
We ask what your system, shop or website runs on, what causes problems and what you expect from our support.
Technical review
We check the code, libraries and plugins, the server, backups and security. You get a list of things to fix.
Contract and response time
We write down the scope of support, the pool of hours and the response time for requests.
Taking over support
We move the access credentials, set up monitoring and daily backups. Everything keeps running without a break.
Ongoing support
We update the system, libraries and plugins, look after security and respond to requests.
Monthly report
Every month you get a report on updates, requests and hours used.
Development
We use the pool of hours for changes and new features, and quote larger work separately.
Free assessment
We ask what your system, shop or website runs on, what causes problems and what you expect from our support.
Technical review
We check the code, libraries and plugins, the server, backups and security. You get a list of things to fix.
Contract and response time
We write down the scope of support, the pool of hours and the response time for requests.
Taking over support
We move the access credentials, set up monitoring and daily backups. Everything keeps running without a break.
Ongoing support
We update the system, libraries and plugins, look after security and respond to requests.
Monthly report
Every month you get a report on updates, requests and hours used.
Development
We use the pool of hours for changes and new features, and quote larger work separately.
How we work together
Fixed subscription
You pay the same agreed amount every month.
Pool of development hours
Changes and new features within an agreed pool of hours, without a quote for every fix.
Hosting and maintenance
We take care of the server, monitoring and backups. You do not have to think about them.
Book a free assessment
In the meeting we analyze your process, calculate how much time and money you can recover, and give you a preliminary quote.